Knowledge Base:  

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Can a driver come by your business to get this installed?
No. We do not install the chip. We have shops that do install our chip throughout the Charlotte area but with no affiliation with us.
Can a driver stop by you business and have ECM tuning or fault codes removed etc.
Yes, we do a lot of different types ECM work. Detroit or Cummins
Can one come by and purchase your product at your location?
Yes, we are here Monday through Friday 09:00 am to 05:00 pm EST.
Does the part come with directions?
Yes. It come with installation instructions and a picture that points out the location of the chip on removal and placement.
Does The Ugly Fix clear the existing EGR codes.
No It won't, it will have to be cleared before the installation.
Does this part stop the water/coolant flow in the EGR cooler.
No, it doesn't. If the cooler is leaking internally, it would have to be changed.
Does your product come with a warranty?
Yes. Life time warranty on the chip. Completely happy or your money back or replacement buyers choice.
Does your product effect the cruse control?
No, It has no effect on the cruse control.
How do I know if the fix quits working ?
It would read ( SHT INCORRECT VOLT BARO) Our part works or doesn't work. There is no in-between.
How does the fix accomplish fuel savings ? Cummins or Detroit
Our product does not lean out the injectors. With the understanding of cooled EGR the engine runs at a low burn state. (Low energy burn, ie; not hot) By turning off the EGR, it creates a hotter energy
How does The Ugly Fix clean up the oil?
It cleans the oil by stopping the carbon and acid flow. Without the EGR operation the carbons and the acids flow out the stack instead of cycling through the engine, which gets past the piston rings a
How does the Ugly Fix work for Detroit diesel or Cummins ?
The barometric pressure sensor on the engine regulates altitude and direct the EGR accordingly. (open low altitude or close high altitude) The Ugly Fix™ works by changing the circuit flow to the ECM
I was told that this product will hurt/harm the ECM
Defiantly not. no harm will happen to the ECM. Truck driver myth.
If I have blocked off the EGR or Cooler flow pipe on an ISX, will this product work?
Yes it will but, the ECM will be looking at EGR and other items functioning in the system. If the ECM doesn't see what it likes, it could cause the engine to loose a little power. System needs to in o
Product use
This product is for off road applications, racing, farm only.
What Detroit engines do you do computer work on?
EPA07 – DD15, DD13, DD16, S60, MBE900, MBE4000 EPA10 – DD13, DD15, DD16 GHG14 – DD13, DD15, DD16, DT12 Transmission Freightliner Cascadia Western Star 5700XE
Will the Ugly Fix hurt the turbo? Cummins or Detroit
No. it will not harm the turbo. We don't push it past the limitations set for the turbo. It will save or prolong the turbo life because of the movement of the inner and outer working parts. It fluxes
Will this fix turn off an existing engine light due to EGR related issues?
No, it will not turn off the light. If it is a periodically coming on and off it will fix it 99% of the time
Will this product cause head gaskets to release because of to much turbo pressure?
No, The fact is the turbo boost sensor will keep the turbo from spooling to much boost. That is what it is designed to do.